FAQ

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Frequently asked questions:

How does a preset work?
A preset is like a filter, but better. It’s our professional photo edit which you can apply to your photos with just one click. Just starting out? It will take you approximately 10 to 15 minutes to get started. Already use the Lightroom app? Then it will take less than a minute to install.

Applying a preset is just 1 click. 
 
What do I get when I buy a preset? 
You'll have an instant download link through email.

The files are '.dng' files (for iPhone) and '.xmp' files (for desktop and Android). You can save them on your smartphone and import them directly into the free Lightroom app.
 
My photos have different exposure. Then I can't work with one and the same filter? Or can I?
There are a number of variants with each preset so that they will fit for each photo. However, if you apply the preset to an underexposed photo rather than a photo in bright sunshine, the result may be slightly different. You can easily adapt the brightness of a photo in the free Lightroom app. 

 
Can I test the presets? 
You can! Mail some unedited photos to team@maxinestevens.com, then we'll send you some sample edits. :-) 

With which app do you use presets?
Use the presets in the free 'Lightroom CC' app (for Android and for iOS). If you never used this app before, make sure you can install the app as the digital downloads are non-refundable. 
 
Is the Lightroom app free? 
Yes, the mobile version of lightroom's app is free. There is a free version and a paid version, but the free version is sufficient for applying the presets and all photo editing.

Can I install presets myself?
Of course! You don’t need any basic knowledge whatsoever to use a preset. Our step by step guide will help you through the entire process. Still have questions? Please email us so we can help!
 
What if I buy a new smartphone?
You can use the presets on ALL your photos and they’re yours forever, even if you buy a new smartphone! Please keep a backup of your purchased presets, for example in the same folder as you keep your photos. 
 
Is the camera on my smartphone good enough?
Yes, our presets are tested on real smartphone pictures. It is important to have a light image, so dark photos can be tricky for any kind of photo editing. Keep that in mind while using presets: this is essentially a professional photo edit on you pictures, and some images might be too dark to edit. You can always ask a sample edit before purchasing :-)

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